FAQS

Can not log-in to website? Forget/Reset password

If you have a user name but can not log-in to APT website, please try to reset your password https://www.apt.int/reset-password. Password reset link will send to registered email address of your user account.

 

Does the site prompt you for log-in access?

If you try to access webpages which are restricted for APT members, you need a log-in with member privilege.
If you are from APT member administration/organization, please contact APT focal point at your administration for log-in user name and password.
If you wish to have your own log-in, please sign-up to be a new web user. 
 

Want to change Password?

Log-in to APT website at https://apt.int/login  and click on Profile to change your password.

 

Can not locate the contents from the previous version of website?

Some contents from the previous version of website are not available on-line at this moment. If you are looking for any specific site or information, please contact [email protected].

 

Want to access previous version of website?

Previous version of APT website can be access with url https://old.apt.int. However, accessing sub link in previous version, leading URL needs to be changed to https://old.apt.int/xxxxx to be able to remain on the previous version of website. 

 

Want to sign-up as new web user?

Follow the procedure to sign-up to be a new web user.

Want to register online to join APT event?  (but does not have user log-in)

To access online registration form, you need to have a valid user log-in (either focal point user or APT member user or Non-APT member user).
If you do not have any user log-in/password, please sign-up to be a new web user first.
Non-APT Members can attend APT event as an “Observer” by paying a Registration Fee  

 

Can not access webpage?

If you can not open any APT website or webpage or document, please send e-mail to [email protected]. Please specify the site or URL where the error occurs.